COLLECTION OF PERSONAL INFORMATION
The categories of personal information we collect and the sources from which we collect are described below.
PERSONAL INFORMATION YOU PROVIDE DIRECTLY TO US
We collect certain personal information from you in order to facilitate our business relationship with you and provide the Services to you, including business contact information, such as your name, company name, position/title, email address, postal address, phone number, account information and any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to collect and process your payment information.
PERSONAL INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect personal information when you access and use our Services, including:
- Device and Usage Information: We collect information about how you access and use our Services, including device information, such as your browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings. We also collect information about your activity on our Services, such as your access times, pages viewed, the routes by which you access our Services, and your use of any hyperlinks available within our Services.
- Transaction Information: When you make a purchase on the Enterprise Services, we collect information about the transaction.
- Audio Recordings: We may record calls you place to customer service.
PERSONAL INFORMATION WE COLLECT FROM OTHER SOURCES
We may collect personal information about you from other sources. For example, we may collect personal information about you from processing partners, such as fraud prevention partners and marketing and advertising companies, data co-ops, and market research companies. The types of personal information we collect from other sources may include name, title/position, email address, mailing address, phone number, social profiles.
PERSONAL INFORMATION WE DERIVE
We may derive information or draw inferences about you based on the information we collect. For example, we may infer your approximate location based on your IP address.